Service center services

 

 

 ENEL PS SERVICE CENTRE is capable of giving all required services for:

 

 

• All types and families of devices for uninterrupted power supply, such as: TrippLite, Primetech, Mustek, Rotronic, Inform, Rade Končar and other.

• All types of batteries, such as: Panasonic, EnerSys, Genesis, CTM, BB, Rittar, Power ...              

• All types of aggregates, such as: Caterpillar, Primatech, Perkins, Uljanik Pula ...

• All types of adaptors, such as: APC, Gustav Klein, Enatel, Argus, and PowerOne .....

• All types of invertors, such as: Gustav  Klein, CE+T, Argus ......

• All types of cooling systems, such as: In Row, In room, Split systems ...

 

 

 

SERVICE OF ENERGY TRANSFORMERS

 

There are no problems for us when it comes to UPS devices, adaptors,  inverters, chargers, voltage stabilizators, frequency regulators and other energy transformers, there are only good quality solutions which ensure stabile and reliable functioning of your system.

 

• Diagnosis and test

• Battery and fan replacement

• Battery replacement inside a module (RBC, SYBT)

• Replacement of a Module on the module level

• Repair on the component level

• Repair by replacement of circuit

• Repair by module replacement

• Repair by replacement of electro-components

• Test of Boost regime

• Montage, connecting and start up

• Preventive maintenance and responding to urgent interventions

• Renting of devices

• SMS notifications

• Paralleling of devices

• Configuration of redundant connection

• Upgrading of factory warranty on the level: NBD, 8HR, 4HR, PMV

• Extended warranty for devices with such an option

• Replacement of a malfunctioning device by an operational, for the time needed for repair, so that Customer would not suffer any losses in business

 

BATTERY SERVICE

 

• Complete capacity test for all types of open and closed batteries

• Battery recovery program

• Buying off VRLA-AGM batteries

 

COOLING SYSTEMS SERVICE

• Complete maintenance

Washing of filters, external and internal units, service, filter replacement, replenishment of Freon

• Software analysis of condition

• Preparing for the season of air conditioning

• Launching

 

 

 

AGGREGATE SERVICE

• Test with and without load

• Annual and periodical service, oil and filter replacement

 

 

SERVICE OF RENEWABLE SOURCES OF ENERGY

• Regular service

• Measuring of voltage and electrical levels

• Follow up on a grid 24 hours a day

 

 

GRID ANALYSIS ON FIELD

This service offers measuring of all parameters of a grid system and powering on Client's site. With the help of special tools and measuring instruments, grid and installations status is being established, as well as branching at the Client's site, to establish the general status based on that and eventual problems in the grid's power supply.

Upon delivered elaborate on performed measuring and on the status diagnosis, the Client can be given recommendations for overcoming possible problems, or suggestions for preventing certain situations from happening.

 

 

REMOTE FOLLOW UP ON PARAMETERS

This service gives you an opportunity to leave responsibility and worry over remote control and overseeing of your devices to us. Our technical support service will integrate your systems and follow up on their working parameters and condition. In case of any hint of a problem, you will be timely informed and our service will very quickly react in attempting to avert any consequences.

 

 

EXTENDED WARRANTY

This service extends the factory warranty on a device, under the terms and conditions from User manual to a period of 1 more, up to 3 more years. Warranty extension must be bought before expiring of a standard factory warranty. If warranty extension was not bought before expiring of a standard factory warranty, Buyer must previously buy and have one service of Preventive Maintenance, in order to create a possibility for purchasing of Extended Warranty service. THIS SERVICE DOES NOT INCLUDE Service on site per call. The Buyers that ask for a servicing engineer on site per call, within the warranty period, for repair and replacement of the system parts, have to buy some of the mentioned responses as a special service: NBD; 8HR; 4HR.

 

 

EXECUTION OF WORKS

 

ENEL PS SERVICE CENTRE independently carry out all works on electro-installations and optionally, per client's request, performs all works regarding installing of computer networks, panic lights and video surveillance.

 

 

MONTAGE AND START UP

 

In contact with our clients, we adapt to their demands regarding delivery and montage of equipment. We deliver and assemble equipment in compliance with the procedures prescribed by manufacturer. After completed montage, we examine and adjust the complete system and launch it in the presence of a client's authorized personnel.